Privacy PolicyLast Updated: 08.02.2026
Paw Plan ("we," "us," or "our") operates the Paw Plan mobile application and website (paw-plan.com). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
Please read this Privacy Policy carefully. By using Paw Plan, you agree to the collection and use of information in accordance with this policy.
Information We CollectWe collect information you provide directly to us, including:
- Personal Information: Name, email address, and payment information when you create an account or make a purchase
- Dog Information: Your dog's name, breed, age, and behavior challenges to personalize your training plan
- Usage Data: How you interact with the app, lessons completed, and features used
- Device Information: Device type, operating system, unique device identifiers, and mobile network information
- Communications: When you contact our support team or trainers through the app
How We Use Your InformationWe use the information we collect to:
- Provide, maintain, and improve our Service
- Create your personalized dog training plan
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Connect you with our certified dog trainers
- Monitor and analyze usage trends to improve user experience
- Detect, investigate, and prevent fraudulent transactions and abuse
Sharing of InformationWe may share your information in the following situations:
- Payment Processing: We use CopeCart GmbH to process payments. Your payment information is shared with CopeCart to complete transactions.
- Service Providers: We may share information with third-party vendors who perform services on our behalf (hosting, analytics, customer support).
- Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
- Business Transfers: In connection with any merger, sale, or acquisition of all or part of our business.
We do not sell your personal information to third parties.
Data SecurityWe implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.
Your Privacy RightsDepending on your location, you may have the following rights:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Opt-Out: Opt out of certain data processing activities
California residents have additional rights under the CCPA, including the right to know what personal information is collected and the right to request deletion.
To exercise any of these rights, contact us at
privacy@paw-plan.com.
Cookies and TrackingWe use cookies and similar tracking technologies to track activity on our Service. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.
We may use third-party services such as Google Analytics and Meta Pixel that collect, monitor, and analyze usage data.
Children's PrivacyOur Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.
Changes to This Privacy PolicyWe may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact UsIf you have questions about this Privacy Policy, please contact us at:
Paw Plan Email:
privacy@paw-plan.com Website: paw-plan.com